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  2. White-label management

Will I have access to see all my clients' tickets?

Yes!

You (and anybody else on your team) get full dashboard access to your white-label inbox. That means you have full transparency into every conversation we're having with your clients and can monitor every ticket and interaction.

Most of our white-label partners trust us to provide awesome support here but especially during the first month or so of white-label support, it's reassuring to be able to check in on things.

This is especially helpful if you need to know what kind of work has been done on a client site. Before calling or emailing them to discuss a new website build or marketing campaign, you can simply log in and check their ticket history to remind them how much value you've provided to them on an ongoing basis.

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